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CARGOCLAIMS MANAGEMENT FOR AIRLINES MADE SIMPLE

CARGOCLAIMS MANAGEMENT FOR AIRLINES MADE SIMPLE

A wordwide solution throughout the supply chain.

CargoClaims offers the ultimate solution to improve the speed and quality of your service recovery.

 

 

 

Worldwide solution
The CargoClaims platform standardizes the handling of claims and incidents within the cargo industry. By creating uniformity in the claims handling process for both shippers, forwarders  and airline the claims process can be managed in a transparent, efficient and cost-effectively manner .

CargoClaims enables airlines to receive claims directly within their custom branded portal connected to our platform. The CargoClaims platform enables airlines to access claim data and relevant documentation instantly and simplifies the claims handling process. Tools available within the platform increases the speed of the claim handlingprocess.  Our IATA innovation awarded solution will help to improve customer experience and build stronger customer relationships. The services are available for shippers, forwarders and airlines all within one centralized platform.

Decentralized or centralized claim management
Wether you  wish to manage your claims centralized or decentralized, the cargoclaims platform allows you to configure the flow of claims handling exactly the way it suits you best. Centralized claims management is ready for use in just 24 hours. No long contracts, no it hardware or software requirements, no risks. Just a computer with internet connection and your are ready to go.

Loss Prevention Program “Identifying Cargo Damages”
The CargoHub platform enables airlines to receive electronic damage reports with relevant documents and pictures from handling agent. Retrieve information about damaged cargo within seconds and increase the speed of your service recovery.  Read about loss prevention


Key benefits

  • Allow customers to submit claims directly into your custom branded portal
    [  example portals Saudia Cargo  | Brussels Airlines Cargo | MASkargo ]
  • Automatically creates overview on outstanding claims
  • Prioritize and categorize your claims in flexible manner
  • Organize tasks, notes, documents in one place
  • Easily share data by mail or by exporting data
  • Use predefined email, print and task templates
  • Assign claims to users or departments
  • No long term obligations, no risks
  • Dedicated team for support, consultancy & bespoke development

 

BENEFIT A UP TO DATE PLATFORM
Our platform is continousily update based on user feedback and input from claims professionals.  Feel free to contact us. Our consultants and support desk are avialable to discuss any optimization or support question you might have.  Tel +31 (0)20 6586220 or email support@cargohub.nl

WATCH OUR VIDEO

 

 Benefits for airlines  |  Benefits for forwardersHow it works

Contact Us

If you have any questions with regards to our services, employment opportunities, or you just want to say 'hello', please feel free to call or make an inquiry, below.

ADDRESS

Beechavenue 54 – 80 1119 PW

Schiphol-Rijk

The Netherlands

CONTACT US

+31 (0)20 6586220

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