A wordwide solution throughout the supply chain.
CargoClaims offers the ultimate solution to improve the speed and quality of your service recovery.
The CargoClaims platform standardizes the handling of claims and incidents within the cargo industry. By creating uniformity in the claims handling process for both shippers, forwarders and airline the claims process can be managed in a transparent, efficient and cost-effectively manner .
CargoClaims enables airlines to receive claims directly within their custom branded portal connected to our platform. The CargoClaims platform enables airlines to access claim data and relevant documentation instantly and simplifies the claims handling process. Tools available within the platform increases the speed of the claim handlingprocess. Our IATA innovation awarded solution will help to improve customer experience and build stronger customer relationships. The services are available for shippers, forwarders and airlines all within one centralized platform.
Decentralized or centralized claim management
Wether you wish to manage your claims centralized or decentralized, the cargoclaims platform allows you to configure the flow of claims handling exactly the way it suits you best. Centralized claims management is ready for use in just 24 hours. No long contracts, no it hardware or software requirements, no risks. Just a computer with internet connection and your are ready to go.
Loss Prevention Program “Identifying Cargo Damages”
The CargoHub platform enables airlines to receive electronic damage reports with relevant documents and pictures from handling agent. Retrieve information about damaged cargo within seconds and increase the speed of your service recovery. Read about loss prevention
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