An IATA Innovation awarded Worldwide Cargo Claims platform enabling stakeholders to manage claims in an efficient and transparent manner.
Our innovative Cargo Claims platform enables shippers, forwarders, airlines, GS(S)A, handlers and insurers to manage claims with included data and attachments between business partners within one platform. Non platform members will be receiving email notifications only. The advanced software offers users all needed tools to manage claims and incidents efficiently. The platform will provide continuous updates via the input from users and experts.
Available for airlines, forwarders, GS(S)A, insurers and claim recovery agencies
We offer a wide range of tools and expertise to enable companies to setup the perfect match to manage your claims process on local, region or worldwide level.
Feel free to contact us for an demo or any other questions you might have.
“Good online tool for better transparency for the customers and easier to manage claim documents,damage reports and all correspondence foreach claims in one single system for quicker decisions”. Related
Taha Almaimani Manager customer care Saudi Airlines Cargo
“This CargoClaims platform increases transparenct an efficiency in claim handing and enables us to improve our customer service towards both freight forwarders and airlines. the unique method of file sharing is saving time for all stakeholders involved” Related
Thom Bekker Director operations Kales Airline Service
” We experience Cargoclaims as very positive. Present-day, this is the most ideal way to have a paperless claim file.The digital lines with the forwarders are short allowing us to quickly process and settle a claim.” Related
Keesjan de Vries Regional Manager (Benelux,Scandinavia) Malaysia Airlines
” CargoHub has finally closed the ‘gap in the market ‘with the introduction of the CargoClaims platform.Cargo Claims is organized,accessible for all invoived parties (airline,forwarder and shipper/consignee),with all documentation and correspondence brought together:magnificent! “ Related
Frank van der Meer Export Manager VCK Logistics Airfreight BV