We have made several new updates to the Air Cargo Claim which you should see in your account(s). First of all, there’s a significant change to the way to the arrangement of data for Airlines / Handler: On the left side there’s the data submitted by the claimant in one single panel. Make […]
Handling claims can be stressfull. Finding the right contact person to deal with claims and getting status updates on the claim handling process is often a time consuming matter. The IATA Cargo Innovation 2015 awarded CargoClaims platform is offering shippers, forwarders and other claimants the ultimate solution to submit, track and manage claims […]
Update to the Cargo Service Recovery Module Tracer field In order to create instant overview on initiated activities for tracing actvities next to the overall remarks box a new ‘tracer” field has been created combined with checkboxes for number of tracer and final tracing stage. Grid overview By adding this field in the grid instant […]