As of September 1st, the Belgian station of GSSA Kales Airline Services will start working with the online Cargo Claims platform developed by CargoHub BV. Both Kales Airlines Services and its customers: freight forwarders and airlines, will experience the advantages of the newly developed integrated digital portal for claims and incident management.
Danny van Thienen, managing director of Kales Brussels, Belgium, explains why they started working with the CargoHub claim portal; “It is to all stakeholders in the air cargo supply chain interest to increase the speed of the cargo claim settlements. Our customers will benefit efficiency and transparency in claim handling which will help us improve our customer services towards both freight forwarders and airlines. For this reason it is our great pleasure to contribute our services expectations and requirements to the CargoClaims platform.”
As from today we kindly request the Brussels cargo customers to start using our recently launched CargoClaims portal.
CargoClaims portal for Kales Airlines Services: kales-bru.cargoclaims.aero
The Cargo Claims portal was developed for freight forwarders, airlines, GSSA’s and ground handling agents, to manage their cargo claims more efficiently. The portal streamlines the claim handling process between these actors, like storing and indexing all email communication per claim.
Cargo Claims allows companies to manage communication, reporting, documentation, tasks and notes from a single location. Numerous tools are available to manage all communication and follow up activities and all information is stored on a secured server. The portal can be accessed 24/7 from any internet-connected computer or mobile device worldwide and your data is securely stored for at least 10 years. The software is periodically updated following the input from users and legal experts to meet the quality and compliance standards of the industry.
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WEB / www.cargoclaims.aero | www.cargohub.nl