MASKARGO AMS CLAIM HANDLING ANNOUNCEMENT

 

“Increasing the customer experience in the area of claim handling. MASkargo optimizes the speed of their service recovery “

 

 

Dear valued customer,

We are delighted to inform you that MASkargo has launched a customer portal for the handling of claims. Our new customer portal will enable our customers to easily submit, track and follow up claims optimizing the communication flow between MASkargo and our customers. MASkargo E claim services will also allow you to handle claims more cost effectively and will increase the speed and quality of the claim and service recovery leading to increased satisfaction of all our business partners.

For future submission of claims please visit http://maskargo.cargoclaims.aero

With kind regards,
Keesjan de Vries | Regional Manager Cargo
Direct: +31 20 659 02 20
E-mail : keesjan.devries@malaysiaairlines.com