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Hong Kong & Worldwide // Date: 18/09/2019 Since the early days of air cargo transportation, damage and loss have played a part in the financial viability and safety of airfreight. Whether it be physical damage, deterioration of perishable products, poor handling, delays by Customs, theft or terrorism, the losses are incorporated into the bottom man-hours […]
READ MOREMany chain partners are involved in the international road transport of air cargo. The speed of transport is essential and therefore communication between the parties – hauliers, handling agents and airline companies – must be optimally aligned with each other. For this reason, CargoHub BV has developed a unique solution that is now ready for […]
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“Increasing the customer experience in the area of claim handling. MASkargo optimizes the speed of their service recovery “ Dear valued customer, We are delighted to inform you that MASkargo has launched a customer portal for the handling of claims. Our new customer portal will enable our customers to easily submit, track […]
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Dear valued customer, We are delighted to inform you that Kales Airline Services has launched a customer portal for the handling of claims. Our new customer portal will enable our customers to easily submit, track and follow up claims optimizing the communication flow between Kales Airline Services and the airlines we represent. Kales Airlines E […]
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The e Cargo Claims Portal is moving towards a processing average of 1000 records per month since the start earlier this year. Forwarders are offered an easy way to submit, track and monitor their claims for any airline into one account within a centralized platform. Although a worldwide marketing campaign has not started yet, it […]
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Effective 1 February 2015, Dutch cargo agent VCK Logistics Airfreight, started working with the online Cargo Claims connect 365 program. As of this moment the company will experience the advantages of the newly developed integrated platform for claims and incident management. VCK Logistics Airfreight: Simplifying logistics With an expertise in airfreight for more than 60 […]
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Effective 1 February 2015, Kintetsu World Express (KWE) started working with the online Cargo Claims connect 365 program. As of this moment the company will experience the advantages of the newly developed integrated platform for claims and incident management. Kintetsu World Express KWE is a subsidiary of the Kintetsu Group, specialized in airfreight. The corporate […]
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