CARGO CLAIMS & LOSS PREVENTION PLATFORM

The Air Cargo Industry is lacking from an transparent and standardized claims handling process. Massive flow of emails, many different airline procedures and individual airline claims portals is negatively affecting the customer experience and the competitiveness of the air cargo product.

The Air Cargo Industry needs a standardized and optimized claim handling process between the shipper and airline. Communication should become transparent and efficiency must benefit all stakeholders involved. The Cargo Claims Loss Prevention Platform delivers an industry multi stakeholder platform enabling shippers to submit claims to any airline within one platform.

Airlines are offered a complete suite of integrated tools to manage their worldwide claims and loss prevention process with optimized efficiency.  Memberships comes with full support and consultancy enabling you to manage your claims process beyond customer expectations.

Articles

• • Cargo-claims-platform-improves-the-quality-of-the-air-cargo-product
  • Polar-air-cargo-creating-business-excellence-with-the-cargoclaims-platform
  • Cargoclaims-contributes-to-brussels-airlines-customer-centric-process-improvement

Easy connectivity, flexible contracts & low entrance fees

CargoHub at IATA 12th CCLP Conference – Raoul Paul –

Brussels Airlines at 12th CCLP Conference – Daphne van Landuyt –